Shipping policy
Order Processing Time
All orders are processed within 1–2 business days (Monday–Friday). Orders are not shipped or delivered on weekends or holidays.
Shipping Locations & Delivery Time
We currently ship to the United States and Canada.
- United States: Orders are typically delivered within 3–7 business days.
- Canada: Orders are typically delivered within 7–15 business days.
Shipping Carriers
We ship orders via major carriers including FedEx, UPS, DHL, and other reliable logistics providers.
Shipping Fees
- United States: Free shipping is available on all orders within the continental United States.
- Canada: Free shipping is available on all orders within Canada.
Customs, Duties, and Taxes
- For US Orders: All prices include custom duties; customers will not incur extra taxes upon delivery.
- For Canada Orders: Any customs duties or import taxes incurred at the border are fully covered by Kviflon. Customers do not need to pay any additional fees upon delivery.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can monitor your shipment through the carrier's official website.
Shipping Delays
Occasionally, delays may occur due to weather, holidays, or carrier issues. We will proactively notify you via email if any significant delay occurs.
Contact Information
If you have any questions regarding shipping, please contact us at:
Email: service@kviflon.com
